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Alexander McMillen asked

IAM user unable to login to FortiSASE portal

I confirmed that a FortiSASE user has the correct permissions in the IAM portal, but still cannot login to the FortiSASE portal.

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Alexander McMillen answered

FortiSASE's portal relies on FortiCare IAM for authentication.

Once a user is granted permissions through the IAM portal, if still unable to login to the FortiSASE portal, the user must have performed two setup actions for their IAM account:

Please open a ticket with FortiCare if additional assistance is required.

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