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net avatar image
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net asked

IPsec tunnel ping option

Does anyone meets similar problem with IPsec, and that is when turn off PING on WAN interface, tunnel goes down? When enable PING back on WAN interface, tunnels back UP/UP.

IPsec
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fgdocs answered

Hi, I'm not aware of such an issue. It might require closer look at your tunnel configs as well as a bit of troubleshooting. I would advise to capture debugs from the following KB:

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-IPsec-VPNs-tunnels/ta-p/195955

If live troubleshooting is needed, I would recommend opening a ticket with TAC.

Cheers

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