Last updated: January 18, 2022
Moderators help ensure that content aligns with our community values. This is done through:
Moderators should uphold values of transparency and fairness by leaving a record (typically, a comment) of actions taken and rationale. Please do not use private DMs with community members to discuss moderation matters.
Moderators can actively moderate as they read posts, but this is time consuming and not required.
Moderators are welcome to only moderate content flagged by a community member or our anti-spam plugins. Content flagged by community members should take priority as such content remain public while undergoing moderation.
Note: regular users are also welcome to leave comments in the manner detailed above.
Accounts posting illegal, hateful or harmful material or links will be suspended immediately.
Accounts suspected of being bots will be suspended immediately.
Accounts that blatantly and repeatedly violate our community guidelines (especially incendiary or disrespectful behaviour) will be subject to a temporary ban of two weeks.
Accounts with three temporary suspensions within six months will be suspended permanently.
When suspending an account, moderators should leave a note in the moderator’s forum with a short explanation.
If a user disagrees with a moderation decision, the user may email fortianswers[at]fortinet.com. A staff member who is not part of the moderation team will review your concern and come to a final moderation decision.
A private space is available for moderators to:
If you will be away for more than one week, or would like resign from being a moderator, just drop a note at the Moderators’ Space. We appreciate a few days’ notice to arrange for other moderators to step in if needed.
|January 18, 2022||First published|
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