Last updated: January 13, 2022
Community guidelines area updated to improve the FortiAnswers experience. Please scroll to the bottom to view the change log. Updates will also be announced in FortiAnswers Community.
FortiAnswers aims to be a respectful and friendly space for the community of FortiOS, FortiGate Cloud and FortiSASE users to support each other and to share practices. FortiAnswers is also a pilot to make it easy for users to discuss product feedback and ideas with each other and the R&D team. Users of all experience levels are welcome.
For feedback and discussions on other products besides FortiOS and FortiSASE, please visit Fortinet Community.
For highly complex, specific and/or urgent technical support, please reach out to FortiCare Support.
If you are asking a question, make it easy for others to help you by:
If you are providing an answers or comments, please:
As a pilot project, moderation is in English only and we therefore encourage posts in English. If you feel additional language support would benefit your community, please put in a request in FortiAnswers Community. We hope to expand our service to support more communities.
Since ideas have the potential to impact product direction, a certain threshold of points is required:
How to earn points:
||Receiving an upvote
|15||Posting an answer|
|30||Having an answer marked as correct|
How to spend or lose points:
||For downvoting a comment, question or answer
|2||For receiving a downvote|
|10||For having a post or comment reported|
Content can be flagged for moderation by community members. Such content remain public while undergoing moderation. Our system automatically detects posts marked as spam. These posts are hidden from view while undergoing moderation to check for false positives.
Moderation is manual and may take time. We thank you for your patience. To review the moderation criteria, including dispute resolution procedures, please review the .
|January 17, 2022||First published|
FortiAnswers is the space dedicated to FortiSASE and FortiOS questions and suggestions.